Anxiety and feeling overwhelmed
Understanding the worry, stress, and pressure that make daily life harder than it needs to be, and the patterns that hold them in place.
HCPC registered · Online across the UK
Helping you, and your family, feel understood.
Online therapy across the UK for adults, children, and neurodivergent families, in English, Cantonese, or Mandarin.
17+ years of clinical experience
Care across languages and cultures
Understanding is more than translation.
Sessions are available in English, Cantonese, and Mandarin, and because the work happens online, that support is not limited by where you live in the UK. Having practised for fourteen years within Hong Kong's public healthcare system before moving here, I know from the inside how culture shapes what distress looks like, what families expect of one another, and what is hardest to say aloud.
Support that meets you where you are
What I can help with.
Low mood and depression
Making sense of persistent low mood, exhaustion, and loss of interest, and finding a way back towards the things that matter to you.
Experiences that stay with you
Evidence-based support for trauma and distressing life events, worked through carefully and at a pace you set.
Autism, ADHD, and neurodivergence
Therapy for neurodivergent children, young people, and adults, and for the families supporting them.
Identity, culture, and family
Careful attention to the traditions, expectations, and cross-cultural pressures that shape how life is lived, and what can be said aloud.
Children, teenagers, and parents
Psychological support informed by fourteen years in child and adolescent mental health services, including consultation for parents.
How I work
Therapy shaped around you.
I draw on a range of evidence-based approaches, chosen and adapted to fit your individual needs, values, and cultural context.
All sessions take place online via a secure platform. Remote therapy has proven to be just as clinically effective as in-person sessions and offers the flexibility to fit easily into a busy schedule.
The approaches I draw on
Cognitive Behavioural Therapy (CBT)Practical, structured support for understanding and shifting unhelpful thought and behaviour patterns.
Eye Movement Desensitisation and Reprocessing (EMDR)An evidence-based approach for processing trauma and distressing life experiences.
Emotionally Focused Therapy (EFT)Working with emotion as a guide, building a deeper understanding of yourself and your relationships.
Mindfulness-Based Cognitive Therapy (MBCT)Present-moment awareness woven into therapeutic work to build steadiness and reduce the risk of relapse.
About Trista
Experience that makes room for the person in front of me.
17+years of clinical experience
14years in child and adolescent services
3languages spoken
I'm Trista Chan. For seventeen years I have worked with people at some of the hardest points in their lives, in hospitals, schools, and community mental health services. I trained in Clinical Psychology at the University of Hong Kong.
Most of those years were spent in Hong Kong's public hospital system, working with people of every age, from young children to older adults. Much of it was acute and crisis care, when things were at their hardest. I specialised in child and adolescent mental health, in services equivalent to the NHS's CAMHS, set up and supervised an autism spectrum disorder clinic, and helped to move services online when access to care had to change quickly.
Since moving to the UK, much of my work has been with neurodivergent children and young people. I spent two years as the psychologist in a specialist primary school for autistic children, working with the pupils, their families, and the staff around them. I also work within an NHS Right to Choose service, carrying out ADHD assessments, and autism assessments using ADOS and ADI-R. That work is only available through the service, but the experience shapes the therapy and parent support I offer here. I remain registered as a Clinical Psychologist in the United Kingdom, New Zealand, and Hong Kong.
Questions
Before you get in touch.
How much does it cost, and how long is a session?
The first appointment is an initial assessment of 90 minutes, which costs £288. After that, each session lasts 50 minutes and costs £160.
Payment is made by bank transfer in advance. I review my fees once a year, in March, and give existing clients two months' written notice of any change.
What happens after I email?
I aim to reply within 24 hours on my working days. If it seems I may be able to help, we arrange an initial assessment.
In that first appointment we talk about what has brought you to therapy, your history, and what you hope to change. At the end we decide together whether I am the right person to help, and what a plan might look like. You are under no obligation to continue after it.
How do sessions work?
All sessions are online, by secure video call, so you can join from anywhere in the UK. I work on Tuesdays and Fridays, between 9am and 3pm.
Most people meet weekly or fortnightly at a regular time. We review how things are going every six sessions, and you can choose to change the pace or finish whenever you feel ready.
What if I need to cancel?
Life gets in the way sometimes, and I understand that plans have to change. If you need to move an appointment, I will always try to find another time that suits us both.
- With at least 48 hours' notice: you can cancel or rearrange by email at no charge, and any payment is refunded or moved to the new time.
- With less than 48 hours' notice, or if you miss a session: the session is charged in full, as the time has been held for you. In a genuine emergency, please still get in touch, and we can talk it through.
If I ever have to cancel with less than 48 hours' notice, your next session is free.
Can you assess my child for autism or ADHD?
Not privately, I'm afraid. The assessments I carry out are through an NHS Right to Choose service, and can only be accessed that way.
What I can offer is therapy for neurodivergent children, young people, and adults, and consultation for parents, whether or not there is a formal diagnosis.
Is what I share confidential?
Yes. What we talk about stays between us, and I will not share information about you without your written consent. There are a few strict ethical and legal exceptions:
- Risk of harm: if I believe you or someone else is at serious risk, I may need to contact your GP, a mental health crisis team, or emergency services. Wherever it is safe to, I will talk with you first.
- Safeguarding: if I am concerned that a child or vulnerable adult is being harmed or neglected, I have a legal duty to tell the appropriate authorities.
- The law: for example, if a court orders me to share information.
Like all psychologists, I discuss my work in clinical supervision, without your name or any identifying details.
I explain all of this in our first session, and you are welcome to ask any questions about it then.
What if I need urgent help?
I am not able to offer crisis or out-of-hours support. If you need help now, please do not wait for my reply:
- Call 999 if you or someone else is in immediate danger.
- Call NHS 111 for urgent advice.
- Call Samaritans on 116 123, any time, day or night.
My practice is not set up to support someone through a mental health crisis. The initial assessment helps us check that I can safely meet your needs. If at any point you need a different level of care, I will point you towards services that can support you.
Get in touch
Start with an email.
If you're considering therapy, or have questions about how online sessions work, please email me. There is no need to explain everything at once.